Robotic Process Automation (RPA) refers to the use of software robots or ?bots? to automate repetitive and rule-based tasks within business processes. RPA technology mimics human actions to perform tasks such as data entry, processing transactions, and generating reports, increasing efficiency and accuracy. Organizations leverage RPA to streamline operations, reduce operational costs, and free up employees for more strategic tasks. RPA is widely used in industries like finance, healthcare, and customer service.